Shipping Policy

## Shipping Policy 🌸

Thank you for shopping with CC Hand Crafts.

We create beginner-friendly embroidery kits, punch needle kits, custom portrait embroidery kits, stick and stitch patterns, and digital embroidery designs for makers around the world.

📦 Processing Time

Because many of our products are handmade or personalized, processing times may vary depending on the product type.

Estimated processing times:
• Custom embroidery kits: 1–5 business days
• Portrait & pet portrait orders: 2–7 business days
• Punch needle kits: 2–5 business days
• Stick and stitch patterns: 1–4 business days
• Digital PDF patterns: Instant download after purchase

🌍 Shipping Areas
We currently ship to the United States, Canada, the United Kingdom, and most countries worldwide 🌍
If your address is accepted at checkout, your order can be delivered to you.
All orders include tracking for a smooth and secure delivery.

🚚 Shipping Time

Estimated international shipping times:
• United States: 7–15 business days
• Canada: 7–18 business days
• United Kingdom: 6–20 business days
• Europe: 7–35business days
• Australia & New Zealand: 8–30 business days
• Other countries: 8–60 business days

Shipping times may vary during holidays, customs processing, or unexpected carrier delays.

🔍 Tracking Information

Most physical orders include tracking information.

Please note:
• Tracking numbers may take 3–7 days to update after shipment
• International shipping updates may occasionally pause during customs transit

💲 Customs & Import Taxes

Buyers are responsible for any customs fees, import taxes, or VAT required by their country.

🏠 Incorrect Address

Please double-check your shipping address before placing your order.

We are not responsible for packages lost due to incorrect shipping information provided at checkout.

💔 Lost or Delayed Packages

If your package appears delayed or lost, please contact us at:

📧 cchandcrafts@outlook.com

We will do our best to help resolve the issue.

Thank you for supporting our small handmade business 💛

— CC Hand Crafts | CMBAAC—