FAQ – Frequently Asked Questions
Frequently Asked Questions 🌿
🧵 About Our Embroidery Kits
Q: Are your embroidery kits beginner friendly?
Yes. Our embroidery kits and punch needle kits are designed for beginners and include beginner-friendly materials, simple stitches, and relaxing handmade experiences.
Q: What stitches are used in the kits?
Many beginner embroidery kits use simple stitches such as:
• Back Stitch
• Lazy Daisy Stitch
• French Knot Stitch
• Stem Stitch
• Chain Stitch
• Woven Wheel Stitch
• Satin Stitch
• Fly Stitch
• Blanket Stitch
Q: What is included in the embroidery kits?
Depending on the kit style, embroidery kits may include:
• Embroidery hoop
• Embroidery needles
• Needle threader
• Embroidery fabric
• DMC embroidery floss
• Pre-printed pattern
• Tote bag materials
• Pillow cover materials
The exact contents may vary depending on the selected product option.
Q: Do you offer personalized embroidery kits?
Yes. We offer personalized embroidery kits for:
• Names
• Initials
• Short phrases
• Portrait embroidery
• Pet portrait embroidery
• Memorial embroidery keepsakes
🎨 About Colors & Customization
Q: Can I choose my own thread colors?
Yes. You may leave your preferred DMC thread colors in the personalization box when placing your order.
Q: Will my embroidery look exactly like the photos?
Because handmade embroidery and punch needle projects are handcrafted, slight variations may occur. This makes every piece unique and meaningful.
📁 About Digital PDF Patterns
Q: What file types are included in digital downloads?
Most digital embroidery and punch needle pattern downloads include:
• PDF
• PNG
• SVG （part patterns with)
Q: Are digital products instant downloads?
Yes. Standard digital embroidery patterns and punch needle PDF patterns are available for instant download immediately after purchase.
Q: How do personalized PDF patterns work?
For personalized PDF patterns, you will first receive the standard PDF files after purchase.
Your custom personalized PDF pattern will then be sent to your order email within 1–3 business days.
Please make sure your order email address is correct when placing your order.
Q: Can I resize SVG and PNG files?
Yes. SVG and PNG files can be resized for different embroidery and punch needle projects.
📜 About Stick & Stitch Patterns
Q: What are stick and stitch embroidery patterns?
Stick and stitch patterns are water-soluble embroidery stickers that can be peeled, applied to fabric, and washed away after stitching.
Q: What can I use stick and stitch patterns on?
They work beautifully on:
• Tote bags
• T-shirts
• Sweatshirts
• Denim jackets
• Pillow covers
• Hats
• Clothing and accessories
🧶 About Punch Needle
Q: Do you also sell punch needle kits and patterns?
Yes. We offer beginner-friendly punch needle kits and printable punch needle PDF patterns designed for cozy handmade fiber art projects.
🚚 Shipping & Delivery
Q: How long does shipping take?
Processing time and shipping time may vary depending on the product type and destination country.
Q: When will the tracking update?
Tracking numbers may take 3-6 days to activate after shipment.
Q: Do buyers pay customs fees or VAT?
Buyers are responsible for any customs fees, import taxes, or VAT required by their country.
💛 Copyright & Usage
Q: Can I sell finished pieces made from your patterns?
Yes. You may sell finished handmade embroidery or punch needle pieces created from our designs.
However, reselling, sharing, or redistributing the digital files themselves is prohibited.
💌 Contact & Support
Q: How can I contact you?
Email:
cchandcrafts@outlook.com
Instagram:
@cchandcrafts
YouTube:
CC Hand Crafts
We usually reply within 24–48 business hours.